10 Silverglade Business Park, Leatherhead Road, Chessington, Surrey, KT9 2QL
(+44) 20 3800 0448
Devices
for Hope
Turn unused tech into life-saving funding for R;pple - proudly selected as the ITP’s chosen charity
Your Donation
Provides Hope
Your donation is essential in helping us provide critical support to those in need and prevent suicide
Protecting Lives Through Digital Intervention
R;pple Suicide Prevention is dedicated to ensuring that people searching online in moments of crisis are met with support, compassion and immediate pathways to help.
Their pioneering technology intercepts harmful online searches linked to self-harm or suicide and replaces them with messages of hope and encouragement to seek support. By donating your unused devices, you are helping R;pple continue this vital work and extend its life-saving digital tools to even more communities.
Give Your Unused Tech a New Purpose
The Institute of Telecommunications Professionals (ITP) is the UK’s leading independent membership body for professionals in the telecommunications and digital technology sectors. As part of its commitment to promoting responsible digital innovation and wellbeing, ITP has chosen R;pple as its charity partner, supporting its vital work to create safer online spaces and provide timely mental health support.
When you donate your unwanted phones, tablets or laptops to R;pple, each device begins a new journey.
Devices donated to R;pple are professionally data-wiped, refurbished and given a second life, with the value generated helping to support R;pple’s mission. Your contribution helps sustain the charity’s ongoing development, widens the reach of its digital intervention tool, and supports the education and awareness work that empowers schools, workplaces and organisations to better safeguard those at risk. By giving your device a new purpose, you are helping R;pple continue creating safer online spaces for people when they need it most.
How your donations can help make a difference
By donating a device, you help generate essential support for R;pple’s work.
The more recent the device, the greater the impact it can create. Below is a guide to how much value different types of devices can generate once refurbished, helping you see how your unused technology can contribute to life-saving intervention and ongoing support for vulnerable individuals.
Retro
Phone
For example:
iPhone 5 / Sony Xperia Z3
Galaxy A3 / Galaxy S5
Value: £0*
*Sent for responsible and safe recycling.
5-7 year old
Smartphone
For example:
iPhone XR / iPhone XS
Galaxy S9 / Galaxy S10
Value: £10-£50†
†Depending on condition of device.
3-5 year old
Smartphone
For example:
iPhone 12 / iPhone 13 Pro Max
Galaxy S20 / Galaxy S10
Value: £35-£100†
†Depending on condition of device.
Smartphone less than 3 years old
For example:
iPhone 14 / iPhone 15 Pro Max
Galaxy S23 / Galaxy S24
Value: £50-£500†
†Depending on condition of device.
How your donations can help make a difference
By donating a device, you help generate essential support for R;pple’s work.
The more recent the device, the greater the impact it can create. Below is a guide to how much value different types of devices can generate once refurbished, helping you see how your unused technology can contribute to life-saving intervention and ongoing support for vulnerable individuals.
Retro
Phone
For example:
iPhone 5 / Sony Xperia Z3
Galaxy A3 / Galaxy S5
Value: £0*
*Sent for responsible and safe recycling.
5-7 year old
Smartphone
For example:
iPhone XR / iPhone XS
Galaxy S9 / Galaxy S10
Value: £10-£50†
†Depending on condition of device.
3-5 year old
Smartphone
For example:
iPhone 12 / iPhone 13 Pro Max
Galaxy S20 / Galaxy S10
Value: £35-£100†
†Depending on condition of device.
Smartphone less than 3 years old
For example:
iPhone 14 / iPhone 15 Pro Max
Galaxy S23 / Galaxy S24
Value: £50-£500†
†Depending on condition of device.
Donating a device, couldn’t be easier
Donating a device,
couldn’t be easier
Clear your drawers
Search your drawers and cupboards to collect unused mobile phones, tablets and mobile accessories. If you wish to participate as a business or local community group, please contact us and we can arrange for a local collection.
Remove your data
For your security, remove any personal information and PINs from the device. Don’t worry if you are not able to do this, if the device has no charge, we can do this for you. Click here to find out more about how to remove your data from your device.
Send us your devices
To complete your donation, simply post your devices to Relove Technology, 10 Silverglade Business Park, Leatherhead Road, Chessington, KT9 2QL. Our team will ensure they are reloved and prepared for a second life. Thank you for making a difference!
Clear your drawers
Search your drawers and cupboards to collect unused mobile phones, tablets and mobile accessories. If you wish to participate as a business or local community group, please contact us and we can arrange for a local collection.
Remove your data
For your security, remove any personal information and PINs from the device. Don’t worry if you are not able to do this, if the device has no charge, we can do this for you. Click here to find out more about how to remove your data from your device.
Send us your devices
To complete your donation, simply post your devices to:
Freepost RUGJ-LUKK_XZBZ
R;pple Donation
C/O Relove Technology,
10 Silverglade Business Park,
Leatherhead Road, Chessington,
KT9 2QL.
Our team will ensure they are reloved and prepared for a second life. Thank you for making a difference!
certified data wiping
An important part of our service offering is our commitment to GDPR compliance. We're fully certified for data processing and it's our promise that all mobile devices will be completely wiped free of any data.
We use state of the art technology and industry leading Blackbelt data removal software that enables us to wipe all data from smart devices and laptops – ensuring that customer data, including business and personal information has been completely destroyed. This process also helps to avoid any need for unnecessary destruction of a device, allowing them to live on and be reloved by new users all over the world.
Blackbelt’s date wipe solution is industry approved, highly accredited with a global presence and UK based support.
We will find a good home for your device to be reloved
All donated devices will be cleaned and recovered in an environmentally friendly way to be used again as a refurbished handset for resale or stripped for parts depending on the condition.
Devices we receive which do not power on or arrive to us beyond economic repair will be harvested for parts for use in the recovery of other devices or sent to be be ethically recycled at an Approved Authorised Treatment Facility (AATF).
We work with organisations such as the Environment Agency and The EU Eco-Management and Audit Scheme (EMAS) to ensure we are fully accredited and regularly audited for responsible recycling practise.
Click here to find out more about environmental and data compliance from Relove Technology.
Securely remove your data
We securely remove your personal data from your device, but you can help us by preparing the phone or tablet for recycling by checking with your network to see if you need to unlock your phone. You can find out how by clicking on your network providers logo below:
Removing cloud accounts
Please note that your device will not be giftable should it be linked to a cloud account (iCloud or Google) as we will be unable to unlock it. You’ll need to ensure that you remove any or these accounts from your device. If you are unsure how to do this, simply follow the instructions below.
Removing cloud accounts
Please note that your device will not be giftable should it be linked to a cloud account (iCloud or Google) as we will be unable to unlock it. You’ll need to ensure that you remove any or these accounts from your device. If you are unsure how to do this, simply follow the instructions below.
Apple devices
Removing your Apple account on your device
1. If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
2. Back up your device.
3. Remove the SIM if there is one.
4. Remove your Apple account.
- Sign out of iCloud and the iTunes & App Store.
- If you’re using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign.
- Enter your Apple ID password and tap Turn Off.
- If you’re using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.
5. Wipe your device Go back to Settings and tap General > Reset > Erase All Content and Settings.
6. If you turned on Find My iPhone, you might need to enter your Apple ID and password.
7. If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase.
Removing your Apple account via iCloud.com
1. Log into iCloud.com
2. Select Find My iPhone > find your device and Erase > Remove from Account
Link below to official Apple website for more detailed instructions
Click this link for official Apple instructions on what to do before you sell, give away or trade in your iPhone.
Samsung devices
Removing your Samsung Account from your Samsung Galaxy device
1. From Settings, swipe to and tap Accounts and backup.
2. Tap Manage accounts, and then select your Samsung account.
3. Tap Remove account, and then tap Remove account on the popup.
4. Tap Sign out. Enter your Samsung account password, and then tap OK.
Removing your Google Account from your Samsung Galaxy device
Just like with a Samsung account, you can remove your Google account as well. The steps are similar, and the process is just as easy.
1. From Settings, swipe to and tap Accounts and backup.
2. Tap Manage accounts, and then select your Google account.
3. Tap Remove account, and then tap Remove account again to confirm.
4. If you have Google device protection features enabled, you may be asked to verify your identity before you can fully log out of your account.
Link below to official Google website for more detailed instructions
Click this link for official instructions on how to remove your Samsung account, Google account and/or other account from your Samsung Galaxy device.
Other Android devices with Google Accounts
Removing your Google Account from your Android device
1. Make sure any data you need is backed up, including contacts.
2. Open your phone’s Settings app.
3.Tap Passwords and accounts. If you don’t see ‘Accounts’, tap Users and accounts.
4. Under ‘Accounts for’, tap the account that you want to remove And then Remove account.
5. To confirm, tap Remove account And then OK.
6. If this is the only Google Account on the phone, you’ll need to enter your phone’s pattern, PIN or password for security.
Removing your Google account via Google Accounts
1. Sign into Google Accounts.
2. Under Sign-in & security > Device activity & security events > REVIEW DEVICES.
3. Select device > click REMOVE.
Link below to official Google website for more detailed instructions
Click this link for official instructions on how to remove a Google or other account from your Android device – Scroll down the page to ‘Remove a Google or other account from your phone’.
