10 Silverglade Business Park, Leatherhead Road, Chessington, Surrey, KT9 2QL
(+44) 20 3800 0448
Recovery & Recycling Services
Offering customers a wide range of multi award-winning recycling and recovery solutions, stopping unwanted electronic accessories and devices from being destroyed and going to waste.
Recovery & Recycling Services
Offering customers a wide range of multi award-winning recycling and recovery solutions, stopping unwanted electronic accessories and devices from being destroyed and going to waste.
The Three R’s – Recover, Relove & Recycle
These are the foundations of our full circular solution enabling is to recovery and distribution mobile accessories and smart devices.
Recover
We eliminate waste associated with technology products by recovering accessories and devices. Helping our clients protect their brand and support their sustainability policies.
We provide our clients with solutions that maximise value recovered from various channels and avoid tonnes of waste going to landfill. We promise brand protection, compliance and help support their sustainability.
Relove
Our processes are designed to strive for 100% reuse and zero landfill.
All products received at Genuine Solutions are segregated, catalogued, graded and tested, determining how and where each product should be placed for re sale. Enabling us to achieve the best value and confidence to our clients that the final product destination is ethical and safe.
Recycle
Environmental compliance is at the heart of everything we do. If products cannot be recycled, we extract and recover many components as possible for reuse.
We also offer recycling, reprocessing and redistribution services to organisations that need to effectively deal with old, damaged and waste products. We understand transparency is important and can provide evidence to verify our processes.
device + parts harvesting
Our innovative part harvesting solutions strongly align with our vision of recovery and reuse, going far beyond traditional industry trade-in programs. While we commend these schemes, our approach revives devices previously written off and destined for scrap.
By using harvested genuine parts, we transform mobiles once considered Beyond Economical Repair (BER) into fully functional units. This reworking process, instead of scrapping, significantly narrows the gap between book value and write-down value—potentially saving our clients millions.
These innovations have led to a dramatic increase in recovery rates across our client base, with some improving from 16% to 82%. As recovery is the most effective form of recycling, this marks a major step in reducing e-waste.
For FMIP/KNOX locked devices received through legitimate channels, key components like LCDs, cameras, and flex cables are harvested. All motherboards are environmentally recycled, with a full IMEI-based audit trail ensuring personal data remains protected.
device + parts harvesting
Our innovative part harvesting solutions strongly align with our vision of recovery and reuse, going far beyond traditional industry trade-in programs. While we commend these schemes, our approach revives devices previously written off and destined for scrap.
By using harvested genuine parts, we transform mobiles once considered Beyond Economical Repair (BER) into fully functional units. This reworking process, instead of scrapping, significantly narrows the gap between book value and write-down value—potentially saving our clients millions.
These innovations have led to a dramatic increase in recovery rates across our client base, with some improving from 16% to 82%. As recovery is the most effective form of recycling, this marks a major step in reducing e-waste.
For FMIP/KNOX locked devices received through legitimate channels, key components like LCDs, cameras, and flex cables are harvested. All motherboards are environmentally recycled, with a full IMEI-based audit trail ensuring personal data remains protected.
Device recovery
With a proven track record in accessory recovery, our clients requested that we recovered their devices too. We now specialise in damaged and end of life devices.
We extend the device lifetime, so they can be placed where they are needed most, in developing markets or closer to home. The ever-increasing digital divide means that it is important to give as many people as possible, access to up-to-date technology but at a much lower entry price.
Using state of the art technology and software, we are able to data wipe products to ensure that personal or business data is not leaked. If this is not possible, we will harvest the parts from that device ready to be re-used, before recycling what is left. We provide safe and compliant recovery solutions for businesses and recognise the need to protect their IP and adhere to GDPR regulations.
We’ve already extended the life of 1.2m devices and counting!
Device recovery
With a proven track record in accessory recovery, our clients requested that we recovered their devices too. We now specialise in damaged and end of life devices.
We extend the device lifetime, so they can be placed where they are needed most, in developing markets or closer to home. The ever-increasing digital divide means that it is important to give as many people as possible, access to up-to-date technology but at a much lower entry price.
Using state of the art technology and software, we are able to data wipe products to ensure that personal or business data is not leaked. If this is not possible, we will harvest the parts from that device ready to be re-used, before recycling what is left. We provide safe and compliant recovery solutions for businesses and recognise the need to protect their IP and adhere to GDPR regulations.
We’ve already extended the life of 1.2m devices and counting!
accessory recovery
Retail Returns / Re-Call
We efficiently recover, receipt, and process accessories, offering a cost-effective alternative to traditional 3PL providers. With established screening protocols and economies of scale, we deliver expert, streamlined solutions.
EOL / Discontinued Products
We understand the importance of brand integrity and pricing. Through discreet, established resale channels, we help brands reintroduce end-of-life products without disrupting existing distribution relationships. To date, we’ve recovered millions of units for leading retailers and global manufacturers.
De-Kit / De-Trash
From box decanting to used accessory recovery, we provide flexible solutions tailored to client needs. With over 20 million units processed, we are trusted by major Mobile Network Operators and Manufacturers worldwide.
Accessory recovery
Retail Returns / Re-Call
We efficiently recover, receipt, and process accessories, offering a cost-effective alternative to traditional 3PL providers. With established screening protocols and economies of scale, we deliver expert, streamlined solutions.
EOL / Discontinued Products
We understand the importance of brand integrity and pricing. Through discreet, established resale channels, we help brands reintroduce end-of-life products without disrupting existing distribution relationships. To date, we’ve recovered millions of units for leading retailers and global manufacturers.
De-Kit / De-Trash
From box decanting to used accessory recovery, we provide flexible solutions tailored to client needs. With over 20 million units processed, we are trusted by major Mobile Network Operators and Manufacturers worldwide.
receipt + grading solutions
We provide fully managed services for the receipt and grading of devices on behalf of clients within agreed SLAs.
Rigorous testing in grading and manual checking ensures product consistency is delivered at all times. Each device is cleansed, tested and graded following the business rules agreed between the client and us.
Our expert technicians go through comprehensive training with clear guidelines as to what products should look like cosmetically. From brand new returned products to Grade C, attention to detail and quality checks are implemented to maintain high standards.
The expertise we have built within our teams over many years, enable us to perform these tasks consistently and reliably. This ensures grading interpretation does not become diluted or compromised and thus protecting our client’s brand.
We ensure provide quality products and services to our customers always.
receipt + grading solutions
We provide fully managed services for the receipt and grading of devices on behalf of clients within agreed SLAs.
Rigorous testing in grading and manual checking ensures product consistency is delivered at all times. Each device is cleansed, tested and graded following the business rules agreed between the client and us.
Our expert technicians go through comprehensive training with clear guidelines as to what products should look like cosmetically. From brand new returned products to Grade C, attention to detail and quality checks are implemented to maintain high standards.
The expertise we have built within our teams over many years, enable us to perform these tasks consistently and reliably. This ensures grading interpretation does not become diluted or compromised and thus protecting our client’s brand.
We ensure provide quality products and services to our customers always.
WEEE recovery
Relove Technology are accredited and certified to manage e-waste, meaning that we’re able to provide compliant recovery solutions for the safe recovery of WEEE.
We are one of the most accredited companies for recycling and waste management for technology, as well as being one of a very small number of organisations within the mobile industry to hold the status of being a fully certified Waste Management Facility. This allows us to provide a complete audit trail from collection, through to the breakdown of raw materials.
Being able to generate WEEE evidence and certified reports for customer PCS schemes enables us to provide customers with the appropriate evidence notes to satisfy WEEE and CSR requirements, this allows us to be completely transparent with our customers and has led to Genuine Solutions being the preferred recovery partner for a number of global network operators and insurance providers.
WEEE recovery
Relove Technology are accredited and certified to manage e-waste, meaning that we’re able to provide compliant recovery solutions for the safe recovery of WEEE.
We are one of the most accredited companies for recycling and waste management for technology, as well as being one of a very small number of organisations within the mobile industry to hold the status of being a fully certified Waste Management Facility. This allows us to provide a complete audit trail from collection, through to the breakdown of raw materials.
Being able to generate WEEE evidence and certified reports for customer PCS schemes enables us to provide customers with the appropriate evidence notes to satisfy WEEE and CSR requirements, this allows us to be completely transparent with our customers and has led to Genuine Solutions being the preferred recovery partner for a number of global network operators and insurance providers.
beyond economical repair (BER) recovery
Utilising our AATF (Approved Authorised Treatment Facility) accreditation and licences, we can provide compliant solutions to enhance the recovery rate and value of previously consider BER units.
By using genuine original parts, we can recover BER devices giving them a new lease of life. Cost effective repairs help greater value as a working unit opposed to non-working or scrap.
receipt + grading solutions
Utilising our AATF (Approved Authorised Treatment Facility) accreditation and licences, we can provide compliant solutions to enhance the recovery rate and value of previously consider BER units.
By using genuine original parts, we can recover BER devices giving them a new lease of life. Cost effective repairs help greater value as a working unit opposed to non-working or scrap.
want to find out more information?
If you would like to find out more information about our recovery and recycling services, contact us and we will be more than happy to discuss this with you in further detail.
